Our Policies
Below is a list of our policies. Please click on the question or scroll down for the answers. If you have additional questions that we didn’t address here, please e-mail us at: info@holidayvillas.com.
HOLIDAY VILLAS’ POLICIES
1. What is the check-in and check-out time?
Check-in is AFTER 4:00 PM, check-out is 11:00 AM.
2. What are the hours for the Guest Center?
The Guest Center is open 24 hours.
3. What is your cancellation policy?
* One night deposit required to guarantee reservation ($150 for golf and theme park ticket vacations)
* Balance of reservation will be due 7 days prior to arrival
* Incidental deposit required upon check-in
* 50% refund for cancellations/changes made 4-6 days before arrival
* No refund for cancellations/changes made less than 72 hours before arrival
* No refunds for early departure.
4. What about other policies?
* The minimum age requirement to rent a villa is 25 years of age. Each villa must be occupied by at least one adult 25 years or older.
* Imprint of credit card used in reservation is required upon check-in
* If balance is paid via check, payment must be received at least 14 days prior to check-in date.
* One-time departure cleaning fee of $60.00 per stay (included in all-inclusive packages)
* Additional housekeeping service available for $52.00 per day, per villa. 24 hours advance notice required.
* Maximum Occupancy: Two Bedroom-6; Three Bedroom-8; Four Bedroom-10
* No pets, RV vehicles, commercial vehicles or boats





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