Our Policies

Below is a list of our policies. Please click on the question or scroll down for the answers. If you have additional questions that we didn’t address here, please e-mail us at: info@holidayvillas.com.

HOLIDAY VILLAS’ POLICIES

1. What is the check-in and check-out time?

Check-in is AFTER 4:00 PM, check-out is 11:00 AM.

2. What are the hours for the Guest Center?

The Guest Center is open 24 hours.

3. What is your cancellation policy?

* One night deposit required to guarantee reservation ($150 for golf and theme park ticket vacations)

* Balance of reservation will be due 7 days prior to arrival

* Incidental deposit required upon check-in

* 50% refund for cancellations/changes made 4-6 days before arrival

* No refund for cancellations/changes made less than 72 hours before arrival

* No refunds for early departure.

4. What about other policies?

* The minimum age requirement to rent a villa is 25 years of age. Each villa must be occupied by at least one adult 25 years or older.

* Imprint of credit card used in reservation is required upon check-in

* If balance is paid via check, payment must be received at least 14 days prior to check-in date.

* One-time departure cleaning fee of $60.00 per stay (included in all-inclusive packages)

* Additional housekeeping service available for $52.00 per day, per villa. 24 hours advance notice required.

* Maximum Occupancy: Two Bedroom-6; Three Bedroom-8; Four Bedroom-10

* No pets, RV vehicles, commercial vehicles or boats